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How Petra Calculates Billable Licenses

Petra calculates billable identities as the identities which have at least one Microsoft license assigned to them. We only count actual users who are assigned licenses, excluding certain special case non-human licenses and free/trial licenses.

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Excluded Licenses

The following Microsoft licenses are excluded from billing calculations:
  • Microsoft 365 Audio Conferencing
  • Teams Exploratory
  • Microsoft Fabric (Free)
  • Business Apps (Free)
  • Microsoft Teams (Free)
  • Microsoft Power Automate Free
  • Microsoft Teams Phone Resource Account
  • Microsoft Teams Shared Devices

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Frequently Asked Questions

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Do you bill for shared mailboxes?

No, shared mailboxes are not billed. We only bill for actual user identities that have licenses assigned to them.

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What about unassigned licenses?

Unassigned licenses are not billed. Only users who are assigned a license are included in billing calculations.